Author Archives: Jim

How to fix Windows  10/11 Update Error code 0x80070643

When Windows Update is will often encounter error 0x80070643, when Windows Update is unable to install the update on your computer. This error can be caused due to various reasons such as corrupt system files, incompatible drivers or incorrect settings. Here are some ways to fix Windows Update Error 0x80070643:

  1. Run WisePCDoctor to scan system errors,and then fix these problems. Download

2. Run the Windows Update Troubleshooter:

Press Windows key + I to open Settings.

Click on Update & Security.

Click on Troubleshoot under the “Update” section.

Select Windows Update and click on Run the troubleshooter.

Follow the on-screen instructions to complete the troubleshooting process.

3, Reset the Windows Update Components:

Open Command Prompt as an administrator.

Type the following commands one by one and press Enter after each command:

net stop wuauserv
net stop bits
net stop cryptSvc
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start bits
net start cryptSvc
net start msiserver

4, Restart your computer and try running Windows Update again.

Windows 10 version 2004 “Your Device is not ready” and windows update install failed


Hello, I have 16 GB of free space on windows system disk

I’ve tried three times in my computer to install windows 10 update version 2004,when installing updates, it reaches sixty percent then returns to fifty percent and then it reaches to seventy percent, and stop going on ..A message appears with undo changes to computer

What is the real reason that affect the update could not be installed correctly on my computer? How to fix this problem?


Since the release of the patch update of windows 10 version 2004, many people have encountered the install failed problem, and others have successfully installed the patch, but the system also prompt a message: Your Device is not ready. The reason for this problem is that Microsoft’s upgrade program will automatically roll back and stop the installation if the driver is incompatible during the installation. Even if some computers are installed successfully, it will prompt that the hardware is compatible

Please follow these steps to fix your problems:

A) Download wisepcdoctor tools and install it.

B) Run wisepcdoctor to scan system errors and fix these errors.

C) And then you can download the windows update assistant and update your windows. The download link: Windows 10 May 2020 update assistant . After you install this assistant tool, you’ll get windows updates automatically.

D) Run windows update assistant to update your windows to Windows 10 May 2020, after that restart your PC.

E) The error message “Your Device is not ready” of Windows 10 version 2004 will never show again.

When I running Windows Update, there is an error code 0x80073712. What should I do? Completely solve the problem of win10 update kb4093112 patch failure

When I run windows update to install windows 10 kb4093112 patch, I encounter an error. The error code is 0x80073712. I rerun the windows update program or report an error. The error code is 80070003. Now the update fails. What should I do? How to completely solve the problem?


If you encounter an error 0x80073712 or 80073712 or 80070003 while running Windows Update,

because some important files were damaged or missing.  Please follow these steps to fix this windows update problem by these tools:

1, Download wisepcdoctor tools and install it.

2,Run wisepcdoctor to scan these errors and fix them.

3,Type “Command Prompt” into the search box, Run the CMD as Administrator.

4,Type “DISM.exe /Online /Cleanup-image /Restorehealth” and click Enter keyboard


5, Type “DISM.exe /Online /Cleanup-image /Restorehealth” and click Enter keyboard.

6, restart your Windows system again.

7,Run the update again.

Follow these steps can remove this Windows update problem with error code 0x80073712 or 0x80070003.

If the error 80070003 still exists, you can follow these tips to fix this problem:

1,Type “Command Prompt” into the search box , Run the CMD as Administrator.

2,Type: net stop wuauserv  and Hit Enter

3,Type: ren c:\windows\SoftwareDistribution softwaredistribution.old  and Hit Enter

4,Type: net start wuauserv and Hit Enter

5, Download wisepcdoctor tools and install it.

6, Reset your Windows 10.

What is photojoy toolbar virus

Photojoy toolbar was created to generate cool effects on your computer screen and create 3d images Screensavers for your needs.

After installing on user’s computer, photojoy toolbar virus will take control of user’s computer, and sometimes windows will stop responding to user. You can’t uninstall photojoy toolbar through common uninstall operation. photojoy toolbar virus connect to remote server and download some other malwares or spywares automatically and then damaged the users computer further .

We advise you choose avast antivirus programs (free edition) to get rid of photojoy toolbar virus, after which use wise pc doctor to restore the destroyed registry and damaged dll files.


How to get rid of photojoy toolbar virus automatically?

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A:
copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

Remove photojoy toolbar virus

 2.Wise PC Doctor:with this download link to restore damaged registry values.

uninstall photojoy toolbar completely

 You might want to download BitDefender Anti-Virus as alternate scanners.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .


(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click “Show Results” and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click “Remove Selected” button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click “One-Click Fix”, do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.