Category Archives: Malware Removal Help

Malware Removal Help information and instructions

What is the cause of WerFault.exe errors

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WerFault.exe is an error reporting program for the Windows operating system that is used to log and resolve system crashes, application errors and other problems. When a system or application fails, WerFault.exe generates a corresponding error report so that developers or system administrators can better diagnose and solve the problem.

Usually, WerFault.exe errors are caused by corrupted system files, registry errors, hardware failures, virus infections, and other factors. In addition, some common operations such as installing new software, upgrading the operating system, changing the system configuration, etc. may also cause WerFault.exe errors.

If you encounter WerFault.exe errors, you can try the following solutions:

  1. Run System File Checker (SFC) to scan your system files to make sure they are complete and correct.

2. Download wise pc doctor to run a system scanner to locate and remove any system errors that may be causing the WerFault.exe error.( Download )

3. run a malware scanner to locate and remove any viruses or malware that may be causing the WerFault.exe error.

4. update or reinstall the affected software or drivers to make sure they are up-to-date and compatible.

5. reset system settings or restore system to a previously backed up state to fix any system configuration issues that may be causing the WerFault.exe errors.

My PC reported iastorafsserviceapi.dll is missing. What is iastorafsserviceapi.dll?

1 Reply

Question:

Last week I upgrade windows 7 to Windows 10 1903, I kept getting an error popup window，looked like this:

Intel Optane(tm) Memory Pinning
Unable to load DLL ‘iaStorAfsServiceApi.dll’: The specified module could not be found.  (Exception from HRESULT: 0x8007001

I have never get this DLL error than before. What is wrong with this? What would I do ? How to fix this error related to iaStorAfsServiceApi.dll.

The iastorafsserviceapi.dll is the Intel Optane Memory utility, many users reported this error after upgrading a Windows update, this Windows update was incompatible with the iastorafsserviceapi.dll.

Click here to Run a Free Scan for  IASTORAFSSERVICEAPI.DLL  related errors

Warning:

By the way we have found 34 virus samples related to iastorafsserviceapi.dll.

The below list include threat files that associated with iastorafsserviceapi.dll  Trojan or virus:

  Worm. iastorafsserviceapi/Trojan

  Trojan.iastorafsserviceapi-Generate2019

  Psw.Win64. iastorafsserviceapi

BackDoor:Win32/64. Iastorafsserviceapi

 If you suspect the file iastorafsserviceapi.dll on your computer, please run free avast anti-virus to scan the hidden threatens, and then run wise pc doctor to fix the related error of  iastorafsserviceapi.dll  viruses.

  1. Click Start, type Apps and Features in the search bar, and select Apps and Features
  2. Find “Intel Optane Pinning Explorer Extensions” and click on it
  3. Choose Uninstall。
  4. Download WisePcDoctor to fix the errors.

What is babylon.exe how to remove babylon.exe virus

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Question:

I found a unknown process in windows task manager, this process named babylon.exe, I check the babylon.exe, it was installed in C:\Program Files\Babylon\. I had never install this software. I end this process manually, but this process will run again. Can I remove babylon.exe completely? What is babylon.exe? Is it a virus or other threaten files?

Click here to Run a Free Scan for BABYLON.EXE related error

Answer:

Babylon.exe is a part of Babylon dictionary, this product was created by www.Babylon.com , but this product is a good software.

Many pc users report that it comes hidden within other software that the pc user wanted to install. It changes the IE default homepage to Babylon.com, popup many adware windows, it also changes your windows registry data, and it is difficult to get rid of. So Babylon is unwanted software, we recommend you run avast anti-adware software to remove Babylon malware, and then run WisePCDoctor to restore the damaged registry values.

How to get rid of Babylon.exe malware automatically?

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Anti-malware software (free of charge) .Please download with this Download Link.

clip_image001

2.Wise PC Doctor:with this download link to restore damaged registry values.

clip_image002

clip_image003

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix", do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

What is dwcg.exe how to remove dwcg.exe adware

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Question:

My pc continuity popup some advertising windows, I scan my computer with anti-virus software, and then the anti-virus software reported that dwcg.exe was suspected file, ask me to remove dwcg.exe or keep it. I don’t know how to do with dwcg.exe? Is dwcg.exe a virus or Trojan?

Answer:

Dwcg.exe is an adware program, it was installed silently without permission, dwcg.exe was developed by DelFin, it is an advertising program, dwcg.exe could start automatically, it tracks your browing habits and your visiting URL history and then send these personal information to the remote servers. Dwcg.exe is related to Adware.W32.DelFin. Dwcg.exe also shows advertising popup windows to disturb you.

Run a FREE scan to fix Dwcg.exe related errors

Dwcg.exe is an unsafe file, we recommend you run avast anti-virus to scan dwcg.exe adware or dwcg.exe virus and other hidden threatens on your pc, and then run wise pc doctor to fix the damaged files associated with dwcg.exe problem.

How to get rid of Dwcg.exe virus or adware automatically?

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

dwcg.exe virus removal

2.Wise PC Doctor:with this download link to restore damaged registry values.

dwcg.exe adware removal

You might want to download BitDefender Anti-Virus as alternate scanners.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix", do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

How to fix wpbt0.dll errors and how to get rid of wpbt0.dll malware

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Question:

My computer is Windows xp professional, runs windows Firewall and av virus scanner, av virus scanner suddenly reported that an error was detected with wpbt0.dll, I run a full virus scan on my computer, after the scan completed, my computer reboot automatically, when I open IE , IE reported that I has lost access to the internet. How to fix this problem? I googled the file wpbt0.dll, it maybe related to some virus or malwares, is true?

Answer:

The file wpbt0.dll is definitely a malware, it connected with Trojan-Downloader.Win32.Mufanom.box.

We recommend you get rid of Wpbt0.dll virus right now .Because the virus could connect to a remove server and download additional virus and malwares. Do a completely scan with avast anti-malware in windows SafeMode to find all danger file that were hidden on your computer. and then run wise pc doctor to restore the damaged registry values and files.

How to get rid of Wpbt0.dll virus(Trojan，worms) automatically?

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

free remove Wpbt0.dll virus

2.Wise PC Doctor:with this download link to restore damaged registry values.

Wpbt0.dll virus removal

You might want to download BitDefender Anti-Virus as alternate scanners.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix", do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.

What is mdm.exe how to fix mdm.exe error

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What is mdm.exe?

Mdm.exe is related to the Microsoft Windows process debugging system, Mdm.exe will start automatically when software developer use Machine Debug Manager to debug Internet Explorer errors. Although the Mdm.exe file is a safe file, but some malware and spyware (virus:W32.Sdbot.APE, virus:W32.Unubot.B, worm:W32.Agobot.AQ) disguise themselves as mdm.exe.

How to fix mdm.exe errors or delete mdm.exe virus? Please follow these steps to fix mdm.exe errors:

1, Delete windows registry :

A) Click Start, and then click Run.

B) In the Open box, type regedit, and then click OK.

C) In the Registry Editor, locate the following subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices

D) In the right pane, right-click MDM7, click Delete, and then click OK to confirm the deletion.
NOTE: The value for your version of the Machine Debug Manager may be different from MDM7.

2, Install avast antivirus free edition and do a completely scan on your computer with avast anti-virus software and delete any detected virus or Trojans. Do the virus scanning again in windows SafeMode to find all danger file that were hidden on your computer.

Avast antivirus

Download avast anti-virus

3, Download Wise PC Doctor and scan on your computer completely to restore damaged registry values and dll files.
 

4, Restart your computer.

More details of removing mdm.exe spyware automatically

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

clip_image002

2.Wise PC Doctor:with this download link to restore damaged registry values.

clip_image003

You might want to download BitDefender Anti-Virus as alternate scanners.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix", do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.

What is HipServAgent.exe how to fix HipServAgent.exe error

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Question:

I downloaded Axentra QuickConnect and installed it on my vista pc last week, I encountered a problem yesterday, I continuity get a error message “Only one Stora Agent at a time” whenever I run Stora Agent. What should I do?

Answer:

Axentra QuickConnect include a module named HipServAgent.exe, you should end this process from Task Manager, and run Stora Agent again. If you still get the same problem, please do the following steps:

1, uninstall Axentra QuickConnect,

2,download the lastest version of Axentra QuickConnect and reinstalled it.

3, download and install wise pc doctor ,and then run a complete scan. After that go to wisepcdoctor/manager/startup manager and disable Axcentra QuickConnect (HipServAgent.exe).

Additional:

Wise pc doctor download link:

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix", do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

What is photojoy toolbar virus

1 Reply

Photojoy toolbar was created to generate cool effects on your computer screen and create 3d images Screensavers for your needs.

After installing on user’s computer, photojoy toolbar virus will take control of user’s computer, and sometimes windows will stop responding to user. You can’t uninstall photojoy toolbar through common uninstall operation. photojoy toolbar virus connect to remote server and download some other malwares or spywares automatically and then damaged the users computer further .

We advise you choose avast antivirus programs (free edition) to get rid of photojoy toolbar virus, after which use wise pc doctor to restore the destroyed registry and damaged dll files.

 


How to get rid of photojoy toolbar virus automatically?

You will need to download and burn into CDROM several programs on clean PC or copy them to USB Disk to remove virus. Here is the instruction:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD:

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

Remove photojoy toolbar virus

 2.Wise PC Doctor:with this download link to restore damaged registry values.

uninstall photojoy toolbar completely

 You might want to download BitDefender Anti-Virus as alternate scanners.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps.

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click “Show Results” and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click “Remove Selected” button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click “One-Click Fix”, do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.


What is Windows Test Master?How to get rid of Windows Test Master?

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Question:

A software named Windows Test Master has somehow installed itself in my windows system, and I began getting pop up window saying that Windows Test Master had detected some threats on my pc. I run Microsoft security essential tools but it found nothing. Is Windows Test Master really a certified Microsoft Partner? I want to uninstall Windows Test Master, but when I uninstall it from start menu list , I got a window that looks like to install a software rather than get rid of one. How do I get rid of Windows Test Master safely and freely? Please help me.

Answer:

Well, in fact, Windows Test Master is not a system optimization tools. It is a latest variant of the Fake Microsoft Security Essentials fake families. Once installed, Windows Test Master would show a rogue system alerting states that there is an Unknown Win32/Trojan virus on your system and the infected pc would become poor performance. Windows Test Master couldn’t fix any problems as if it is announced. Windows Test Master is the master of destruction and scamming, and we recommend that it should be deleted immediately if it is detected on your computer.

Windows Test Master virus

Windows Test Master shows the following fake MSE messages:

Windows Test Master fake alert

How to get rid of Windows Test Master Virus (spyware,Trojan，worms) automatically?

You will need to download and burn into CDRom several programs on clean PC or copy them to USB Disk to remove virus. Here is the instructions:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD :

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

freely delete Windows Test Master

2.Wise PC Doctor:with this download link to restore damaged  registry values.

Windows Test Master remove free

You might want to download BitDefender Anti-Virus as alternate scanners. Though you are likely to be able to download them later on.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file’s name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps .

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used ?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix",do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.

How to get rid of RapportService.exe?

1 Reply

Question:

I noticed that my computer run slower than before and something is working in the background, I checked my pc, RapportService.exe is constantly running and uses up to 60% of CPU time. I want to uninstall the software, but Windows told me that other files related to RapportService.exe need to be deleted. I couldn’t find the other files and RapportService.exe continue running. What is RapportService.exe? How to delete RapportService.exe or uninstall RapportService.exe? Is RapportService.exe a virus?

Answer:

A company called Trusteer develop this software , include rapport.exe and RapportService.exe, this program provide additional internet security for your browsers. Some online banking systems install it as part of components.

RapportService.exe is constantly running in background and use high CPU time resources. You can turn it on when doing online shopping, otherwise turn it off. There are links in the Start menu to turn it on and off. You can send the short links to your windows desktop from start menu list to turn it on or off.

Attention!

Some virus may hide themselves in RapportService.exe, particularly if these files are located in c:\windows\system32 or c:\windows folder. We recommend you to check the RapportService.exe process on your pc whether it is pest.

How to get rid of RapportService.exe virus (spyware,Trojan，worms) automatically?

You will need to download and burn into CDRom several programs on clean PC or copy them to USB Disk to remove virus. Here is the instructions:
Step A: copy the below programs to USB disk (you can use an MP3 player) or Burn them to CD :

  1. Avast Pro Antispyware software(free of charge) .Please download with this Download Link.

uninstall RapportService.exe

2.Wise PC Doctor:with this download link to restore damaged  registry values.

delete RapportService.exe

You might want to download BitDefender Anti-Virus as alternate scanners. Though you are likely to be able to download them later on.

Step B: Restart your computer. At this point you need to gently Press the F8 key repeatedly when you find the startup menu, Select the option “ Safe Mode with Networking” by using the arrow key, then press Enter key on your keyboard , and your computer will start into Windows Safe Mode.

Step C: Now you need to install Avast Pro Antispyware on your computer, When the program is installed， your need update its database to the latest, then reboot your computer to make the program fully functional, Go Step B to reboot your computer into Safe Mode and do a complete scan for your computer .

NOTE:

(1)In case you have some problems running Avast Pro Antispyware, you may rename the downloaded file’s name to explorer.exe or iexplore.exe. After that double click the download file and follow the install steps .

(2) Please make file extension show before renaming download file.

Step D: After finish the full scan, click "Show Results" and be sure that the important data aren’t removed and infected. Select or ignore the scan result and click "Remove Selected" button to get rid of the virus and malwares. Avast Pro Antispyware will give you a report to indicate all operations for this scan. It can be saved as you want. Restart your computer and the Avast Pro Antispyware will get rid of all virus or malwares which are detected before.

Step E: How to erase bad registry? Please install Wise PC Doctor– the best PC cleaner can easily fix your broken registry values and restore registry values.

Why Wise PC Doctor should be used ?

As we all know, virus, Trojans and Malwares make the computer breakdown by destroying and modifying the registry values so that the computer will not run normally.

After the virus, Trojans and Malwares are removed, the registry remains to be destroyed or modified, therefore the computer’s system still has some problems. That’s why you really need to fix the registry. Furthermore, some virus, Malwares and Trojans leave many dll data in the registry and this may cause damaged DLL errors and also have an effect on the computer’s system performance.

In any other case Uninstall or install software may make your registry database fragmented, with corrupted, harmful and obsolete files. Do a complete scan for your computer by Wise PC Doctor at this moment.

Step F: Run Wise PC Doctor to repair your computer:

1. Install Wise PC Doctor.

2. Click "One-Click Fix",do a complete scan for your computer.

3. Click “Repair All” then fix all detected problems.

Following the easy steps above, your computer will run much faster than before.