Category Archives: Fix exe

Hall.dll file is missing and black screen

Leave a reply

Question:

Hello, I have an Acer laptop , suddenly the PC screen is completely black and noting was displayed, but the keyboard is on, so I can make sure that the windows is still working, I tried to restart the computer, then the system reported that there was a dll file missing, but the information disappeared soon, so I can’t remember the missing file name exactly, The file maybe is Hall.dll?  What should I do ? A lot of people online recommend some tips like reinstall windows to recovery the system, this could solve this problem, but all methods seem to require a CD-ROM, but I don’t have any CD or optical disc drive, is there any other solution to solve this problem?

Answer:

Please try booting the computer in Clean Boot, press F8 into windows safe mode,  see if you encounter the same error, the hall.dll is still missing. Please follow these steps to fix the dll file missing errors:

1, Power on your PC, press F8, select safe mode with command prompt”.

2. Type “reagentc /info” in the open command line environment, and then press the “Enter” key.

3. After determining that Windows RE is disabled, type the “reagentc/enable” command line and press the “Enter” key to re-enable Windows RE.

4. Restart Windows  Press F8 at startup and you’ll see the option to “fix your computer” in advanced startup options.

How to fix Agent Activation Runtime_15831 high cpu and memory consumption problems

Leave a reply

Question:

I have a windows 10 notebook, CPU is intel core i7, 16G memory, recently I encountered a computer usage problem, I found that a windowd system service: Agent Activation Runtime and Service Host: Local Service (Network Restricted) consumes high CPU, up to 30%-50%, memory consumption of 3G or 3.5G,I searched it, it related to the Cortana but I had never used it much,this situation has been for several days, seriously affecting the operation of other software, how to fix it?

Answer:

1, we can temporarily stop the service process, open Task Manager, and then find the service in the Services tab of Task Manager, right-click Agent Activation Runtime 15831, and then click Stop. This should stop running services.

2,you can click the windows start and then search the Registry in the search bar, then click it, and then click Yes to allow it to run (which needs to be run as an administrator).

3,Navigate to: Computer/HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services. Then, find “AarSvc” and “AarSvc_15831” (15831 s random letters and numbers) in the list. Click first, and then on the right, double-click Start and change the value data from 3 to 4. 3 means Manual control service, 4 means Disabled the service. The base should be kept at heteen. Do the same thing for the second one.

4, Now, restart the computer, open task manager and then click services tab, you will find that “Agent Activation Runtime_15831” has been disabled.

Windows 10 version 2004 “Your Device is not ready” and windows update install failed

Leave a reply

Question:

Hello, I have 16 GB of free space on windows system disk

I’ve tried three times in my computer to install windows 10 update version 2004，when installing updates, it reaches sixty percent then returns to fifty percent and then it reaches to seventy percent， and stop going on ..A message appears with undo changes to computer

What is the real reason that affect the update could not be installed correctly on my computer? How to fix this problem?

Answer:

Since the release of the patch update of windows 10 version 2004, many people have encountered the install failed problem, and others have successfully installed the patch, but the system also prompt a message: Your Device is not ready. The reason for this problem is that Microsoft’s upgrade program will automatically roll back and stop the installation if the driver is incompatible during the installation. Even if some computers are installed successfully, it will prompt that the hardware is compatible

Please follow these steps to fix your problems:

A) Download wisepcdoctor tools and install it.

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

B) Run wisepcdoctor to scan system errors and fix these errors.

C) And then you can download the windows update assistant and update your windows. The download link: Windows 10 May 2020 update assistant . After you install this assistant tool, you’ll get windows updates automatically.

D) Run windows update assistant to update your windows to Windows 10 May 2020, after that restart your PC.

E) The error message “Your Device is not ready” of Windows 10 version 2004 will never show again.

Event ID 455 ESENT error in Windows 10 V1903 Sovled

Leave a reply

I upgrade my PC to windows 10 released v1903 version 18362.116 last week.

Over the next twenty four hours, 32 events (event ID 455) from the source esent were logged in the application log and a message was displayed:

Svchost (8772, R, 98) tilerepositories-1-5-18: error – 1023 (0xfffc01) – Electronic packet log when opening log file

C:\windows\system32\config\systemprofile\appdata\local\tiledatalayer\database\EDB.log

What is ESENT? What is the cause of this event ID 455 error? How to fix this error freely and frendly?

Answer:

The ESENT.exe is the core component of the window’s , it act as a database engine of windows operating system. The TileDataLayer folder was deleted in Windows 10 v1709. It is replaced by folder TileStore. But window 10 update 1903 is still searching for TileDataLayer folder. If this folder cannot be found, an error event with ID 455 will be reported to the system .It’s very annoying.

The solution is quite simple as you only need to run WisePCDoctor to delete the error folders and junk files ,and then create the TileDatalayer and Database folder. To fix event id 455, do the following steps  to fix this error, and will never see these annoying error reports again:

A:  Download wisepcdoctor tools and install it.

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

B:  Run wisepcdoctor to scan these errors and fix them.

C:  Open a command prompt as an administrator.

D:  Type mkdir C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database

E: Press Enter.

If there is no  error popup , that means you have fix this Event ID 455 error successfully. If you get any errors look like Access Denied, you should create the TileDataLayer by youself.

The TILEREPOSITORYS Errors and 1023 should not be logged again after you run wisepcdoctor to delete junk files.

When I running Windows Update, there is an error code 0x80073712. What should I do? Completely solve the problem of win10 update kb4093112 patch failure

Leave a reply

When I run windows update to install windows 10 kb4093112 patch, I encounter an error. The error code is 0x80073712. I rerun the windows update program or report an error. The error code is 80070003. Now the update fails. What should I do? How to completely solve the problem?

Answer：

If you encounter an error 0x80073712 or 80073712 or 80070003 while running Windows Update,

because some important files were damaged or missing.  Please follow these steps to fix this windows update problem by these tools：

1, Download wisepcdoctor tools and install it.

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

2,Run wisepcdoctor to scan these errors and fix them.

http://www.spywareremovalhelp.org/getwpc.php

3,Type “Command Prompt” into the search box, Run the CMD as Administrator.

4,Type “DISM.exe /Online /Cleanup-image /Restorehealth” and click Enter keyboard

Image

5, Type “DISM.exe /Online /Cleanup-image /Restorehealth” and click Enter keyboard.

6, restart your Windows system again.

7,Run the update again.

Follow these steps can remove this Windows update problem with error code 0x80073712 or 0x80070003.

If the error 80070003 still exists, you can follow these tips to fix this problem：

1，Type “Command Prompt” into the search box , Run the CMD as Administrator.

2，Type: net stop wuauserv  and Hit Enter

3，Type: ren c:\windows\SoftwareDistribution softwaredistribution.old  and Hit Enter

4，Type: net start wuauserv and Hit Enter

5, Download wisepcdoctor tools and install it.

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

6, Reset your Windows 10.

How to fix postgres.exe processes and multiple instances errors

Leave a reply

Question：

I have installed a Java application, running on JBoss6 application server platform in Windows 7 32bit.The database server is PostgreSQL 9.0.4 when I start the application, the computer run slowly in a few minutes, I check the process via Task Manager, I find that total of 78 postgres.exe processes. These processes are using up 80% of the CPU resources and computer is running hot. When I end the application, these postgres.exe processes came down to seven. That mean the postgres.exe multiple instances can’t be ended by itself. I have to delete these processes manually.

So my question is that are these postgres.exe processes normal ?

What is postgres.exe?  The postgres.exe maybe a virus or not? Please help…

Click here to Run a Free Scan for postgres.exe related error

Answer:

The postgres.exe process is mostly related to PostgreSQL Server (version 8.3 or 9.04) or PostgreSQL Database Backend, all of them belongs to software PostgreSQL by PostgreSQL Global Development Group (www.postgresql.org). we also found 5 different virus hide themselves as postgres.exe, the postgres.exe was infected by these virus or Trojan:

Gene.postgres /virus

Worm.postgres-Generater2013

Psw:Win32/64.postgres-worm

We recommend you first try doing a scan with free avast anti-virus, and then run wise pc doctor to fix the related error of wuaudt.exe virus.

More details of Trojan Removal Instructions: How to get rid of wuaudt.exe virus, Trojan or malwares

What is wuaudt.exe and wuauclt.exe? How to get rid of wuaudt.exe and wuauclt.exe problems

Leave a reply

Question:

I encountered an issue at windows startup, windows run slowly, I check windows process via Task manager, I found a process named wuaudt.exe automatically, when this process is running, windows goes into poor performance, I googled around, but I was confused, is it a legitimate file or is it some harmful virus?

Click here to Run a Free Scan for WUAUCLT.EXE related error

Answer:

The file wuauclt.exe is legitimate, this file is related to windows Automatic Updates, you can run msconfig and then select the Services tab to disable Automatic Updates.

We have found 32 files with file name wuaudt.exe NOT wuauclt.exe, all of them was detected as harmful files, if you found wuaudt.exe is running, that means the windows has malware resident. We never found a legitimate Windows XP file named wuaudt.exe.

Warning:

The wuaudt.exe was infected by these virus or Trojan:

Gene.wuau/worm

Worm.wuau-Generater2012

Psw:Win32/64.wuau

We recommend you first try doing a scan with free avast anti-virus, and then run wise pc doctor to fix the related error of wuaudt.exe virus.

More details of Trojan Removal Instructions: How to get rid of wuaudt.exe virus, Trojan or malwares

What is iswizard.exe how to fix iswizard.exe errors:

Leave a reply

Question:

Form last Sunday, I continuously encountered a windows error message when I run Digital Wizard, this message is: The application has stopped working, iswizard.exe has stopped responding, pleased contact the administrator. At the same time, the iswizard.exe using more than 60% CPU resources. Is iswizard.exe a virus or not? What should I do? Please help..

Click here to Run a Free Scan for ISWIZARD.EXE related error

Answer:

We have found 25 different files with the file name iswizard.exe, only one is legal file, this file MD5 value is:

337cb09c61c32b798fa18cc38c65ded8.

This legal iswizard.exe is related to the software InstallShield Digital Wizard. The iswizard.exe is the main executive file for InstallShield Digital Wizard. The InstallShield Digital Wizard is created by www.macrovision.com. The default installed folder of legal iswizard.exe is:

C:\Program Files\InstallShield\Digital Wizard

Please follow these steps to fix the iswizard.exe related errors:

    1. Download Wise PC Doctor from: ( free download link)
    2. Run Wise PC Doctor to fix the iswizard.exe related problems.
    3. Restart your pc

Warning:

If the iswizard.exe related problem still exists, maybe the iswizard.exe were infected by these virus or Trojan:

BackDoor.wizard/worm

Trojan.wizard-Generater2013

Psw:Win32/64.wizard

Please run free avast anti-virus to scan the your computer, and then run wise pc doctor to fix the related error of iswizard.exe virus.

More details of Trojan Removal Instructions: How to get rid of iswizard.exe virus, Trojan or malwares

What is Systpl.exe how to remove Systpl.exe ?

Leave a reply

Question:

Recently, I run my PC and have all sorts of problems. Internet explorer run slowly, run many programs they all generally non-responsive.An windows alert message pops up with a performance alert and it point to ‘Systpl.exe’, this problem links to overmuch CPU and memory usage: almost 1617 MB memory, and nearly 85% of CPU)

Is the Systpl.exe an important system process? How can I remove it? Is there a way to deactivate it? I don’t want Systpl.exe start automatically during the windows start up, please help..

Click here to Run a Free Scan for Systpl.exe related errors

Answer:

We have found 9 different files with filename systpl.exe from April, 2013. All of them have been identified as a harmful program, the details of systpl.exe:

MD5: bb6fbfadd8e51ea957c651fd3412420c

SHA1: 88615e932d996a12b51489cf617cbed779530575

SHA256: e7a451c48b718da83707c880cddb1c9ba6c8cfdefaf355ecdcdc9a04293be74b

Size: 503576 (bytes)

Directory: C:\PROGRAM FILES\sysTPL

Please follow the below steps to fix the Systpl.exe problem:

http://www.wisepcdoctor.com/wisepcdoctor_Setup.exe

    1. Run Wise PC Doctor to fix the Systpl.exe related issues.
    2. Click Start — Run, type Msconfig press ENTER.
    3. Click the General tab, Check "Selective Startup" and clear the Load Startup Items check box.
    4. Click the Services tab, Enable the Hide All Microsoft Services check box, and then Disable Systpl.
    5. Click OK.
    6. Restart your pc.

How to run Wise PC Doctor to repair your computer

1, Download Wise PC Doctor:

clip_image002

clip_image003

2. Install Wise PC Doctor.

3. Click "One-Click Fix", do a complete scan for your computer.

4. Click “Repair All” then fix all detected problems.

how to fix WLAN wireless error

Leave a reply

Question:

I visit Website today, While my computer is running much quicker now.  I can not connect wirelessly to my linksys router now.  I have to manually plug in the ethernet cable to connect to the internet.  My wirelessly router is working correctly, do you have any suggestions that I should try?

Click here to Run a Free Scan for WLAN related error

Answer:

We think your WLAN service has stopped, you can try to restart it. If failed, please try these steps to restore your WLAN service:

    1. Download Wise PC Doctor from: free download link
    2. Run Wise PC Doctor to fix the WLAN related issues.
    3. Click Start, and then click Run.
    4. In the Open box, type regedit, and then click OK.

clip_image001

E. Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\KeyIso

clip_image003

clip_image005

F. the right pane of the Registry Editor window, create a new subitem named ImagePath right click -à new -à Expandable string value

clip_image007

G. type ImagePath in the edit box:

clip_image009

H. double-click ImagePath Click to expand this image, In the Edit String dialog box that appears, input a correct path:

%SystemRoot%\system32\lsass.exe

and then click OK to close the Edit String dialog box.

clip_image011

I. On the File menu, click Exit to quit Registry Editor.

clip_image012

J. Shut down your computer, and then restart your computer normally.